Collection of Personal Information
You can generally browse our website anonymously. However, when registering an account, placing an order, submitting a product review, or making an inquiry, we may ask for information such as your name, company name (if applicable), address, phone number, and email address.
Purpose of Use of Personal Information
We use personal information for the following purposes:
⪼ To process product orders, payments, and shipping (including handling of credit card and bank information)
⪼ To confirm order and shipping details and provide accurate delivery
⪼ To notify you of campaigns, promotions, or product information
⪼ To improve customer service based on opinions, surveys, and usage history
⪼ To store login credentials for ease of future access
⪼ To personalize the website experience using cookies (which can be turned on/off by the user)
⪼ To comply with legal obligations, resolve disputes, and ensure operational compliance
Management of Personal Information
We take appropriate security measures to prevent unauthorized access, leakage, loss, or damage of personal information.
Disclosure of Personal Information
We do not disclose personal information to third parties without your consent, except in the following cases:
⪼ When requested by public authorities (e.g., courts, police, regulatory agencies)
⪼ When required by applicable law
⪼ When necessary to protect our legal rights or prevent fraud or misuse, and consent cannot reasonably be obtained
For shipping and related services, we may share names, addresses, and phone numbers with logistics providers or service partners to complete your transactions.
Copyright Notice
All content on our website, including text, images, logos, videos, and software, is protected by copyright law. Unless otherwise permitted by law, any reproduction, modification, or redistribution without prior permission is prohibited.
Do Not Track (DNT)
Our website does not alter its data collection practices in response to Do Not Track signals from browsers.
Your Rights (for Residents of the European Economic Area)
If you are an EEA resident, you have the following rights under the GDPR:
⪼ Right to access, correct, update, or request deletion of your personal data
⪼ Right to withdraw consent at any time, where consent was used as a legal basis
⪼ Right to object to processing based on legitimate interests
⪼ Right to restrict processing under certain conditions
⪼ Right to data portability, where applicable
⪼ Right to lodge a complaint with your local supervisory authority
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
⪼ Performance of a contract (e.g., fulfilling your order)
⪼ Legitimate business interests (e.g., marketing, service improvement)
⪼ Your consent (e.g., newsletter sign-up)
⪼ Compliance with legal obligations
Data Retention Period
We retain your data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Upon your request, or withdrawal of consent, we will delete your personal data unless we are legally obligated to retain it.
Right to Lodge a Complaint
You may contact your national Data Protection Authority if you believe your rights under GDPR are being violated:
Contact Us
For any inquiries regarding this Privacy Policy or your personal data, please contact:
TOROS LLC
Email: privacy@toros.co.jp
(Your request will be directed to the person responsible for data protection.)